This is a 4 hour course.

PM Back to Basics course covers a range of situations and issues that residential property portfolio managers can face on a regular basis. It is aimed to assist with professional development of the property management team and the individual employee and is intended to help provide you with the necessary information and skills to assist in making appropriate decisions in challenging circumstances. It is also designed to remind property portfolio managers not to become so involved with complicated details or new theories, and hence overlook the fundamental  aspects of property management, such as great communication and customer service.

Topics include:  

Building a strong team plus the role of the property portfolio manager and managing the reputation of the property management department, including building the rent role by referrals.

Some issues covered relate to:

The requirements of a modern-day property management department

Educating owners and tenants

Helping clients create wealth through property investment.

Conditions Reports, Routine inspections, & Dangerous Situations

A property condition report is one of the most important elements of any residential tenancy, how do we ensure all details are included

A Routine inspection should be more than just ensuring the tenant is keeping the property in good order

Learn how to identify dangerous situations and minimise risk to yourself and others by taking the appropriate action.

Preparing for Court and Preparing Court Documentation

Lodging a claim in the Civil Court requires knowledge of the law and the processes to be undertaken

What to do in Court.  How do you address the Magistrate, what information is required?

 Approved for 4 CPD Points