This cluster incorporates CPPREP4121 Establish landlord relationships, CPPREP4122 Manage tenant relationships in real estate nationally recognised unit.

CPPREP4121 specifies the skills and knowledge required to establish landlord relationships to support property management. It includes establishing an agreement with a landlord to provide residential property management services and maintaining the relationship including keeping records of interactions with landlords.

CPPREP4122 specifies the skills and knowledge required to establish tenant relationships in property management. It includes responding to enquiries from tenants, establishing details and profile of potential tenants, matching tenants with properties, aligning landlord and tenant expectations, managing relationships and maintaining records of interactions.

This cluster will cover the following key points:

• Confirm scope of landlord requirements
• Complete property management agreement
• Establish framework for communication
• Respond to tenant enquiry
• Select tenant for property
• Provide tenancy documentation
• Commence tenancy

For further information on the unit (s) please visit the following links

https://training.gov.au/Training/Details/CPPREP4121

https://training.gov.au/Training/Details/CPPREP4122

This training contributes to the development of competence in CPPREP4121 Establish landlord relationships, CPPREP4122 Manage tenant relationships, which forms part of the nationally recognised qualification CPP41419 Certificate IV in Real Estate Practice.

**Please be aware that you are required to complete this unit cluster within three months of the date of purchase.**