Agent Protect 2026

Real Conversations. Real Properties. Real Risks.

Would you know what to do if a routine property inspection or sales inspection suddenly became confrontational?

Real estate professionals deal with difficult conversations, emotional clients, unfamiliar properties and unpredictable situations every day. Whether you’re conducting an open home, managing a challenging tenancy, delivering unwelcome news or entering a property alone, knowing how to recognise and respond to potential risks is essential.

Agent Protect 2026 is about real estate safety in the real world.

Developed in collaboration with the APEX Personal Safety Roadshow, this practical, interactive workshop goes beyond traditional personal safety training to focus on the situations agents actually face on the ground.

What will you learn?

Difficult Conversations & De-escalation

• Managing confrontational tenants, landlords, buyers and sellers.
• Delivering difficult news without escalating emotions.
• Recognising warning signs in body language, tone and behaviour.
• Using verbal and non-verbal communication to calm challenging situations.
• Setting boundaries, maintaining control and knowing when to walk away.

Property Awareness & Personal Safety

• How to safely approach, enter and move through unfamiliar properties.
• Identifying potential risks during routine inspections, open homes and private appointments.
• Understanding property layouts, exit points and areas where you may become vulnerable.
• Positioning yourself safely when dealing with other people inside a property.
• Practical strategies for working alone and maintaining personal safety.

Responding When Things Go Wrong

• Understanding human behaviour and recognising escalating aggression.
• Creating distance and safely disengaging from threatening situations.
• Practical personal safety and self-protection techniques.
• Managing situations where someone becomes verbally aggressive or physically intimidating.
• Building the confidence to make safer decisions under pressure.

The Impact After an Incident

The workshop also includes a dedicated trauma-informed session exploring the emotional and psychological impact of confronting incidents, recovery considerations and relevant lived experience.

Why attend?

Because personal safety isn’t just about knowing how to defend yourself.

It’s about recognising risks earlier, handling difficult conversations better and making decisions that keep you safe.

This workshop is designed for property managers, sales agents, business owners and anyone working in real estate who regularly interacts with people or attends properties.

Only $199 for members.

Date	Venue
November 25th 2026	Hobart Hotel Grand Chancellor, 1 Davey Street
November 26th 2026	Devonport Paranaple Centre (Aberdeen Room), 137 Rooke Street.
November 27th 2026	Launceston Conference Centre, 50 Glen Dhu Street.

Time
8.30 am – 2.30 pm

CPD Points
6

Cost
Members: $199
Non-members: $398

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