Negotiate effectively in property transactions


This unit of competency specifies the outcomes required to manage effective negotiations in relation to the sale, lease or management of property.


This course will cover the following:

•          Effectively managing negotiations with all parties to property transactions in line with agency practice and legislative requirements that result in mutually acceptable agreements for the negotiating parties

•          Knowledge of agency practice, ethical standards and legislative requirements relating to negotiations and conflict resolution with different parties

•          Knowledge of negotiation and conflict resolution techniques relevant to dealing with parties in property transactions

•          Managing potential and real disputes between all parties in property transactions

•          Using effective negotiation techniques to persuade and reach agreement between the parties

•          Using effective techniques for dealing with conflict and breaking deadlocks in negotiations with the parties.


Upon completion students will be able to:

  • Establish needs and expectations of relevant parties.
  • Negotiate with parties involved in property transactions to reach a desired outcome.
  • Manage potential and real disputes with parties to property transactions.



To enrol in this course, please complete the attached Registration Form


This training contributes to the development of competence in CPPDSM4017A Negotiate effectively in property transactions, which forms part of the nationally recognised qualifications (CPP50307) Diploma of Property Services (Agency Management) and (CPP40307) Certificate IV in Property Services (Real Estate).