Manage People Performance


This unit describes the performance outcomes, skills and knowledge required to manage the performance of staff who report to them directly.


This course will cover the following:

  • Developing performance indicators and a performance management system for the workplace
  • Techniques in providing feedback and coaching for improvement in performance
  • Knowledge of relevant awards and certified agreements.


Upon completion students will be able to:

  • Allocate work
  • Assess performance
  • Provide feedback
  • Manage follow up



To enrol in this course, please complete the attached Registration Form



This training contributes to the development of competence in BSBMGT502B Manage people performance, which forms part of the nationally recognised qualification (CPP50307) Diploma of Property Services (Agency Management).