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Overview

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This is a 1 hour course.

This course will help you be efficient and effective in the support of the sales and property management teams, and to enhance communication skills personally and electronically.

Learning objectives:

  • How to create a positive first impression
  • Understand dress code
  • Your voice is an instrument
  • Effective vocal communication
  • Active listener
  • How to assist clients
  • Dealing with difficult situations
  • Understanding complaints
  • Written communication

Price

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Including GST

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