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This is a 4 hour session.

A highly practical course focusing on operational requirements of staff in an administration role, with specific focus on working in real estate, communication, telephone techniques, job roles, technology and much more. Designed for newcomers to the profession or those that need a kick-start, this course will ensure attendees are genuinely ‘job ready’ for their administration role.

This course is presented by Nicole Berry who has worked in an administration role in a Real Estate office for over 20 years.

Learn the tips and tricks on how to be great at your job.

The course also covers the following topics:

  • First impressions
  • The dynamics of a real estate office
  • Administrators role
  • Working in a team
  • Telephone techniques
  • Work plans
  • Communication techniques
  • Dealing with customers
  • Front reception
  • Different personalities
  • Office systems
  • Creating a great work environment
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