Present at Tribunals


This unit of competency specifies the outcomes required to appear effectively before a tribunal. It includes preparing for tribunal hearings, using appropriate tribunal etiquette, acting as a witness, participating in conciliation hearings and presenting a case.


This course will cover the following:

  • Acting as a witness at a tribunal
  • Knowledge of the role and jurisdiction of tribunals and courts that hear matters relating to real estate operations
  • Participating in conciliation processes for grievances and disputes
  • Preparing a case for a tribunal
  • Preparing and lodging applications for a tribunal
  • Presenting a case at a tribunal.


Upon Completion you will be able to:

  • Prepare for tribunal
  • Participate in conciliation processes for grievances and disputes
  • Use appropriate tribunal etiquette
  • Present case before tribunal
  • Act as a witness



To enrol in this course, please complete the attached Registration Form



This training contributes to the development of competence in CPPDSM4020A Present at tribunals, which forms part of the nationally recognised qualification (CPP40307) Certificate IV in Property Services (Real Estate) and (CPP50307) Diploma of Property Services (Agency Management).