Identify Legal and Ethical Requirements of Property Management to Complete Agency Work

This unit specifies the outcomes required to meet the core legal and ethical requirements associated with property management.


This course will cover the following:

•          Ability to communicate effectively and accurately with clients

•          Accurately completing statutory and agency residential tenancy documentation, including authority, leasing and termination documents

•          Knowledge of ethical and conduct standards and key principles of consumer protection, equal employment opportunity and privacy in relation to the leasing and management of property

•          Knowledge of the process of leasing and managing property

•          Knowledge of legislation and the regulatory framework relevant to the leasing and management of property

•          Knowledge of the role, rights and responsibilities of the agent and tenant

•          Using and maintaining a key register.


Upon completion students will be able to:

  • Apply knowledge of property management.
  • Develop knowledge of property management process.
  • Handle moneys.
  • Identify roles and responsibilities of agency personnel in property management.
  • Monitor settlement of sale.
  • Maintain communication with seller and buyer.



To enrol in this course, please complete the attached Registration Form


This training contributes to the development of competence in CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work, which forms part of the nationally recognised qualifications (CPP50307) Diploma of Property Services (Agency Management) and (CPP40307) Certificate IV in Property Services (Real Estate).